Privacy Policy

Overview

ResumeTrakr ("we," "us," or "our") operates https://resumetrakr.com and the ResumeTrakr application workspace. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or signing in to the workspace, you agree to the practices described here.

Information we collect

We collect information in three ways:

• Account information — when you sign in with a magic link, we store your email address and basic auth metadata through our authentication provider.
• Content you create — resumes, cover letters, application notes, job descriptions, and related workspace data you save in your account.
• Usage and technical data — pages visited, device/browser type, and diagnostic logs used to keep the service secure and reliable.

How we use information

We use your information to:

• Provide, maintain, and improve the workspace and marketing site
• Authenticate you and keep your account secure
• Generate AI-assisted drafts when you request them
• Respond to support requests and product feedback
• Send essential service messages (for example, sign-in links)

AI features

When you use AI-assisted tailoring, cover letters, or Q&A, the relevant resume and job context is sent to our AI provider to generate a response. We do not use your private workspace content to train public models.

You are responsible for reviewing AI output before sending applications. Our prompts are designed to reframe your real experience — not invent credentials.

How we share information

We do not sell your personal information. We share data only with service providers that help us run the product — for example, hosting, authentication, database, email delivery, and AI processing — under contracts that require them to protect your data.

We may disclose information if required by law or to protect the rights, safety, and security of our users and the service.

Data retention

We retain your account and workspace data while your account is active. You may request deletion of your account and associated content by contacting us.

Application snapshots are stored so your search history stays accurate even if your master resume changes later.

Security

We use industry-standard safeguards including encrypted transport (HTTPS), access controls, and secure infrastructure providers. No method of transmission or storage is 100% secure, but we work to protect your data responsibly.

Your choices

You can:

• Access and update most workspace content directly in the product
• Export PDFs of resumes and cover letters you create
• Request account deletion or a copy of your data by email
• Opt out of non-essential communications

Children

The Student plan is designed for high school and college users with parent or counselor guidance where appropriate. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Contact us if you believe a child has provided information without consent.

Changes

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the date below.

Contact

Questions about privacy? Email us at privacy@resumetrakr.com.